Clinical Operations Scheduling Analyst


 

Start Date: Immediate
Location: Remote
Salary range: $30/hour

**Please note, those who do not complete the skills assessment will not be considered for this position**

Who we are:

Midi Health is the only comprehensive virtual care clinic for women in midlife navigating perimenopause, menopause, and other common midlife health challenges. Our platform provides care designed by experts, scaled by technology, and delivered by trained and compassionate clinicians.

We accept most major PPO insurance products, and we offer convenient access to clinical care through telehealth visits, 24/7 messaging, and responsible prescribing of medications, supplements, and other therapies.

We’re passionately focused on improving the symptoms of women’s midlife hormone change because the current system too often leaves women misdiagnosed and undertreated. At Midi, we’re changing that.

Where we’re based:

We are an entirely virtual company, and this is a remote opportunity.

The opportunity:

We are looking for an experienced Medical Scheduler to build and maintain schedules for all Midi clinicians. Working at both a strategic and tactical level, this person will work with clinicians so clinicians' schedules are built proactively and are accurate.

Responsibilities:

  • Sole responsibility for building schedules for a team of 35+ clinicians
  • Daily monitoring of clinician schedules
  • Management of patient waiting list to backfill patients as times become available
  • Rescheduling patients as needed
  • Adjusting clinician schedules as needed
  • Forecast clinical capacity and ensure leadership is kept informed so leadership can make strategic decisions

Qualifications:

  • Minimum of 1 year experience working for a digital healthcare company is required
  • Minimum of five (5) years as a Clinical Scheduler building clinician schedules in athenaHealth
  • 5+ years using athenaHealth required
  • Proficiency in scheduling across multiple time zones
  • Strong attention to detail

Who you are:

You are obsessed with detail and accuracy. You’re often asked to double-check others’ work, because your attention to the finer details is impeccable. You understand the organization’s objectives, and how the work you accomplish supports them. You have a steady nature that can stay calm under pressure. You would rather over-communicate than risk a task falling through the cracks. People find you to be collaborative, collegial, and professional.

What we offer:

  • Competitive compensation aligned with experience
  • Comprehensive health benefits (medical and dental)
  • Paid time off

Job Type: Full-time

Pay: $30.00 per hour

Benefits:

  • Dental insurance
  • Health insurance
  • Paid time off

Healthcare setting:

  • Telehealth

Medical specialties:

  • Ob/Gyn

Schedule:

  • Monday to Friday

Education:

  • Associate (Required)

Experience:

  • Athenahealth: 5 years (Required)
  • creating doctor schedule templates: 5 years (Required)

Work Location: Remote

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